Clean and well-maintained facilities impressed me greatly.

I was utterly frustrated by the lack of staff. One night, there was only one person at the front desk, and she couldn't even lift my luggage. Housekeeping was negligent. my room wasn't cleaned, and I had to fetch my own cups.

outdoor terrace with fire pits, variety of food options nearby, high-speed Wi-Fi service

The parking lot felt unsafe due to poor maintenance, multiple reviews noted noise disturbances from the nearby highway affecting sleep!!! Room cleaning services were frustratingly delayed, and staff training appeared inadequate in addressing guest complaints!!!

Comfortably large showers

Breaking it down, plain and simple

This new hotel impressed me with its cleanliness and cheerful staff. The king room with a sofa bed was spacious, featuring a stylish bathroom and comfortable amenities. I felt secure during my solo trip, and the location is perfect with nearby attractions. Just a heads up, no free breakfast offered.

The cheerfulness of the staff was uplifting! Loved the stylish room with its spacious layout and modern amenities. Perfectly located near attractions, making it easy to explore the area. 🌟🚗

Laundry facilities need more payment options, as finding quarters can be tricky.

Just a suitable option for a city holiday in Richmond Heights with great value for money. The staff was super nice and accommodating, which made a positive impression. Bring some quarters if you need to do laundry since they don’t take cards or have an ATM.

I loved my stay! The room was very clean with a spacious bathroom and appreciated having a microwave and mini fridge. The highway noise was quite noticeable though.

Clean room with spacious bathroom. Lacked free breakfast as advertised.

clean rooms but no free breakfast

The hotel featured large and spacious bathrooms which made a significant difference during our stay. The sofa bed was comfortable and perfect for our family needs. We appreciated having a microwave and mini fridge which added to our convenience. Also, the hotel’s location is fantastic with nearby attractions making it easy to explore the area.

I was disappointed that there was no complimentary breakfast as suggested by the website.

I was truly impressed with the modern decor and spacious layout of the common areas, creating a warm and inviting atmosphere. The clean and stylish lobby had ample seating, making it easy to relax and enjoy my time there.

No complimentary breakfast for seniors would be ideal.

The stay featured clean rooms with comfortable beds and spacious bathrooms. I appreciated how the kitchen staff were accommodating, especially regarding special dietary needs. However, the absence of a complimentary breakfast was disappointing. Additionally, I had hoped for a more accommodating check-in experience for our anniversary but found no reserved special room when we arrived, which was a letdown.

The room was clean and modern, with a large TV and awesome walk-in shower. Loved the smart TV with Netflix. a real win! Had an interesting experience getting directions, thanks to a helpful guy named Tony. It’s the little things, right?